I’m Lai – a mom, UX designer, and passionate DEI advocate. I thrive on creating impactful and inclusive user experiences that resonate with diverse audiences. As a visionary storyteller and strategist, I excel at blending leadership with hands-on design. My happiest moments are when I’m coaching teams and helping organizations inject the best design practices, fun, and collaboration into their products. My 15-year journey at Cerner and Oracle has been dedicated to solving complex challenges through meaningful design and comprehensive usability studies across multiple industries -> resume | read.cv

At Oracle, I’m not just a UX designer but also a dedicated DEI leader. As the marketing officer for OPAL (Oracle Professional Asian Leadership), I’ve built a robust marketing design team of 15 at the board level. Additionally, I founded and serve as an advisor for OPAL Midwest, establishing a leadership board of 8 officers to further our mission of diversity and inclusion.

Before embracing my passion for design, I was a Healthcare IT Consultant, where I improved radiology workflows for over 26 hospitals by interviewing clinicians across the United States. The thought processes in healthcare consulting naturally led me to the world of experience design, where my heart truly lies.

Outside of my professional endeavors, I believe in the importance of a healthy work/life balance. Yet, my hobbies often turn into second careers, including my roles as a published portrait photographer, DEI leader, and Zumba Instructor. When I’m not online, you’ll find me outside with my husband, chasing after our two kids, capturing moments through photos and videos, or dancing.

I’m always excited to connect with fellow professionals who are passionate about creating exceptional user experiences and fostering inclusive environments. Let’s connect and create something amazing together!